Getting Started - FTP

Getting Started

What is FTP?

FTP stands for File Transfer Protocol.  FTP is a method of transferring files from one computer to another, typically between a server and a desktop/laptop computer.

What is an FTP Client?

An FTP Server is not the same thing as a website.  In order to use an FTP Server, you need to use an FTP Client program.  While most web browsers can download files from FTP, web browsers cannot send files, create folders, or perform any other kind of file management.

Because web browsers do not fully support FTP, we recommend that you install an FTP Client program.  FileZilla is the most popular open-source program (  FileZilla is freely available for Windows, Mac OS X and Linux.

Does SiteWizard Offer FTP?

Yes - but it is not automatically setup for you.  Our support staff can create an account upon your request.  Please submit a support ticket to request an FTP account.  Include a username and password that you wish to use.  After we have setup your FTP account, we will reply with connection details.

How Can I Use FTP with SiteWizard CMS?

The File Manager in SiteWizard CMS was not designed to handle (1) uploading a lot of files at once or (2) uploading very large files [such as videos].  FTP makes both of these tasks faster and easier.

Can I Use FTP to Upload Web Pages?

No - SiteWizard CMS is a database-driven software application, not a collection of HTML files.  Web pages can only be created/modified/deleted via the administrative tools in your website.

You can use FTP to upload content such as photos, documents, zip files, etc.  Then you can reference these uploaded files through the administrative tools (example:  add a link to a PDF file; add a video to your gallery).

To ensure our customers' security, FTP users are strictly forbidden from uploading program files (ASPX, PHP, EXE, etc).  Any attempt to upload executable code will be treated as security attack and may lead to account suspension / termination.  Please refer to the SiteWizard's Terms of Service Agreement for details on file upload policies.

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